Johanne R Trippas

What Could Possibly Go Wrong When Interacting with Proactive Smart Speakers? A Case Study Using an ESM Application

Voice user interfaces (VUIs) have made their way into people's daily lives, from voice assistants to smart speakers. Although VUIs typically just react to direct user commands, increasingly, they incorporate elements of proactive behaviors. In particular, proactive smart speakers have the potential for many applicatio…