Xiaochong Lan

schoolTsinghua Universitybar_chart#5068 Global Rank

Total Papers

HCI Rank

#5068

Research Areas

Years Active

Recent Publications

Practitioners Versus Users: A Value-Sensitive Evaluation of Current Industrial Recommender System Design

Recommender systems are playing an increasingly important role in alleviating information overload and supporting users' various needs, e.g., consumption, socialization, and entertainment. However, limited research focuses on how values should be extensively considered in industrial deployments of recommender systems,…

CSCW '222nd AuthorGig Economy; Gig Economy

A Mixed-Methods Analysis of the Algorithm-Mediated Labor of Online Food Deliverers in China

In recent years, China has witnessed the proliferation and success of the online food delivery industry, an emerging type of the gig economy. Online food deliverers who deliver the food from restaurants to customers play a critical role in enabling this industry. Mediated by algorithms and coupled with interactions wi…

CHI '223rd AuthorInclusive Design +2

Beyond Virtual Bazaar: How Social Commerce Promotes Inclusivity for the Traditionally Underserved Community in Chinese Developing Regions

The disadvantaged population is often underserved and marginalized in technology engagement: prior works show they are generally more reluctant and experience more barriers in adopting and engaging with mainstream technology. Here, we contribute to the HCI4D and ICTD literature through a novel ``counter'' case study o…

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