Jingwen Zhang

schoolUniversity of Californiabar_chart#7875 Global Rank

Total Papers

HCI Rank

#7875

Research Areas

Years Active

Recent Publications

Dialoging Resonance in Human-Chatbot Conversation: How Users Perceive and Reciprocate Recommendation Chatbot’s Self-Disclosure Strategy

Using chatbots to make recommendations is increasingly popular. The design of recommendation chatbots has mainly been taking an information-centric approach by focusing on the recommended content per se. Limited attention is on how social connection and relational strategies, such as self-disclosure from a chatbot, ma…

CHI '204th AuthorConversational Chatbots +1

Effects of Persuasive Dialogues: Testing Bot Identities and Inquiry Strategies

Intelligent conversational agents, or chatbots, can take on various identities and are increasingly engaging in more human-centered conversations with persuasive goals. However, little is known about how identities and inquiry strategies influence the conversation's effectiveness. We conducted an online study involvin…

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