Ha-Kyung Kong

schoolSeattle Universitybar_chart#1027 Global Rank

Total Papers

HCI Rank

#1027

Research Areas

Years Active

Recent Publications

How Should the Agent Communicate to the Group? Communication Strategies of a Conversational Agent in Group Chat Discussions

In online group discussions, balanced participation can improve the quality of discussion, members’ satisfaction, and positive group dynamics. One approach to achieve balanced participation is to deploy a conversational agent (CA) that encourages participation of under-contributing members, and it is important to desi…

CSCW '222nd AuthorConversational Agents & Speech Recognition

How Should the Agent Communicate to the Group? Communication Strategies of a Conversational Agent in Group Chat Discussions

CHI '215th+ AuthorGamification Design +1

“Good Enough!”: Flexible Goal Achievement with Margin-based Outcome Evaluation

Traditional goal setting simply assumes a binary outcome for goal evaluation. This binary judgment does not consider a user's effort, which may demotivate the user. This work explores the possibility of mitigating this negative impact with a slight modification on the goal evaluation criterion, by introducing a `margi…

DIS '202nd AuthorInteractive Data Visualization +2

Enriched Social Translucence in Medical Crowdfunding

Social translucence theory argues that online collaboration systems should make contributors' activities visible to better achieve a common goal. Currently in medical crowdfunding sites, various non-monetary contributions integral to the success of a campaign, such as campaign promotions and offline support, are less…

CHI '201st AuthorInteractive Data Visualization +2

Addressing Cognitive and Emotional Barriers in Parent-Clinician Communication through Behavioral Visualization Webtools

Effective communication between clinicians and parents of young children with developmental delays can decrease parents' anxiety, help them handle bad news, and improve their adherence to proposed interventions. However, parents have reported dissatisfaction regarding their current communication with clinicians, and t…

CHI '191st AuthorUncertainty Visualization +2

Trust and Recall of Information across Varying Degrees of Title-Visualization Misalignment

Visualizations are emerging as a means of spreading digital misinformation. Prior work has shown that visualization interpretation can be manipulated through slanted titles that favor only one side of the visual story, yet people still think the visualization is impartial. In this work, we study whether such effects c…

CHI '191st AuthorData Storytelling +1

Understanding Visual Cues in Visualizations Accompanied by Audio Narrations

It is often assumed that visual cues, which highlight specific parts of a visualization to guide the audience's attention, facilitate visualization storytelling and presentation. This assumption has not been systematically studied. We present an in-lab experiment and a Mechanical Turk study to examine the effects of i…

CHI '181st AuthorData Storytelling +1

Frames and Slants in Titles of Visualizations on Controversial Topics

Slanted framing in news article titles induce bias and influence recall. While recent studies found that viewers focus extensively on titles when reading visualizations, the impact of titles in visualization remains underexplored. We study frames in visualization titles, and how the slanted framing of titles and the v…

CSCW '181st AuthorPatients and Clinical Settings

Designing Behavioral Visualizations for Facilitating Communication in Clinical Settings

This paper presents a comparative study of two webtools developed to capture engagement via visualization of coordinated communication behavior in children with autism. A clear preference arose for different tasks based on behavior granularity emphasis in the two visualizations. The survey and interview results furthe…

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