Eugene Cho Snyder

Relational Gains, Privacy Strains: Exploring Users’ Perceptions and Experiences with ChatGPT’s Memory Feature

ChatGPT’s memory feature is designed to provide users with greater control and more helpful responses. Yet, it remains unclear how users perceive this feature in relation to privacy. To address this gap, we conducted interviews with 20 ChatGPT users from diverse backgrounds. Our findings revealed four major characteri…