Laura Lascau

schoolUniversity College Londonbar_chart#4392 Global Rank

Total Papers

HCI Rank

#4392

Research Areas

Years Active

Recent Publications

Gigified Knowledge Work: Understanding Knowledge Gaps When Knowledge Work and On-Demand Work Intersect

Online freelance platforms can transform knowledge work. However, `gigification’ also presents challenges, including how freelance workers can access and work with knowledge, which prior research has not examined. Through a qualitative interview study, we identify disparities in the ways that freelancers who work for…

CHI '212nd AuthorSocial Platform Design & User Behavior +1

"Oops...": Mobile Message Deletion in Conversation Error and Regret Remediation

Message deletion in mobile messaging apps allows people to "unsay" things they have said. This paper explores how and why people use (or do not use) this feature within remediation strategies after a communication error is identified. We present findings from a multi-stage survey designed to explore people's general e…

CHI '191st AuthorCrowdsourcing Task Design & Quality Control +2

Monotasking or Multitasking: Designing for Crowdworkers' Preferences

Crowdworkers receive no formal training for managing their tasks, time or working environment. To develop tools that support such workers, an understanding of their preferences and the constraints they are under is essential. We asked 317 experienced Amazon Mechanical Turk workers about factors that influence their ta…

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