Emily Kuang

“It Became My Buddy, But I’m Not Afraid to Disagree”: A Multi-Session Study of UX Evaluators Collaborating with Conversational AI Assistants

AI-assisted usability analysis can potentially reduce the time and effort of finding usability problems, yet little is known about how AI's perceived expertise influences evaluators' analytic strategies and perceptions over time. We ran a within-subjects, five-session study (six hours per participant) with 12 professi…