Hanyu Zhong

UEQManager: A Non-intrusive and Real-time System for Recognizing and Managing UEQ in Multilingual Voice Assistants

User experience quality(UEQ) plays a critical role in multilingual intelligent voice assistant(VA), where real-time feedback directly affect interaction experience. However, current UEQ evaluation methods primarily depend on surveys, lack automation and timeliness, posing limitations for dynamic and user-centered adap…