Felicia Fang-Yi Tan

schoolNew York Universitybar_chart#3176 Global Rank

Total Papers

HCI Rank

#3176

Research Areas

Years Active

Recent Publications

PersonaMail: Learning and Adapting Personal Communication Preferences for Context-Aware Email Writing

LLM-assisted writing has seen rapid adoption in interpersonal communication, yet current systems often fail to capture the subtle tones essential for effectiveness. Email writing exemplifies this challenge: effective messages require careful alignment with intent, relationship, and context beyond mere fluency. Through…

CHI '264th AuthorAffective Human-Computer Dialogue +2

Signals of Aggression: Modelling Multimodal Cues and Perceptual Effects in Virtual Agents

Aggression is a socially complex behaviour that intelligent virtual agents (IVAs) must convincingly convey in applications such as customer service and conflict training. Despite its importance, aggression remains understudied: prior work has focused on basic emotions and unimodal cues, providing little insight into h…

CHI '261st AuthorHuman-LLM Collaboration +2

The Impact of Response Latency and Task Type on Human-LLM Interaction and Perception

Responsiveness in large language model (LLM) applications is widely assumed to be critical, yet the impact of latency on user behavior and perception of output quality has not been systematically explored. We report a controlled experiment varying time-to-first-token latency (2, 9, 20 seconds) across two taxonomy-driv…

CHI '261st AuthorUser Research Methods (Interviews, Surveys, Observation) +2

Counting the Wait: Effects of Temporal Feedback on Downstream Task Performance and Perceived Wait-Time Experience during System-Imposed Delays

System-imposed wait times can significantly disrupt digital workflows, affecting user experience and task performance. Prior HCI research has examined how temporal feedback, such as feedback mode (Elapsed-Time vs. Remaining-Time) shapes wait-time perception. However, few studies have investigated how such feedback inf…

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