Andrew A. Anderson

"Over-the-Hood" AI Inclusivity Bugs and How 3 AI Product Teams Found and Fixed Them

While much research has shown the presence of AI's "under-the-hood'" biases (e.g., algorithmic, training data, etc.), what about "over-the-hood" inclusivity biases: barriers in user-facing AI products that disproportionately exclude users with certain problem-solving approaches? Recent research has begun to report the…