Carla F. Griggio

schoolCNRSbar_chart#2341 Global Rank

Total Papers

HCI Rank

#2341

Research Areas

Years Active

Recent Publications

Chatbots for Data Collection in Surveys: A Comparison of Four Theory-Based Interview Probes

Surveys are a widespread method for collecting data at scale, but their rigid structure often limits the depth of qualitative insights obtained. While interviews naturally yield richer responses, they are challenging to conduct across diverse locations and large participant pools. To partially bridge this gap, we inve…

CSCW '241st AuthorSession 2c: Blind Users and Collaborative Sensing

Party Face Congratulations! Exploring Design Ideas to Help Sighted Users with Emoji Accessibility when Messaging with Screen Reader Users

Emoji are a popular, expressive form of non-verbal communication. However, people often use emoji is ways that result in confusing or cumbersome screen reader output. We created two accessibility support designs: (1) Preview, which displays a basic text transcript of a message with emoji that a screen reader would nar…

CHI '221st AuthorHonorable MentionPrivacy by Design & User Control +2

Caught in the Network: The Impact of WhatsApp's 2021 Privacy Policy Update on Users' Messaging App Ecosystems

In January 2021, WhatsApp announced an update to their privacy policy, sparking an outcry that saw millions of users install other messaging apps such as Telegram and Signal. This presented a rare opportunity to study users’ experiences when trying to leave the world’s most popular communication app. We conducted surv…

CSCW '191st AuthorLanguage and Expressivity I

Customizations and Expression Breakdowns in Ecosystems of Communication Apps

The growing adoption of emojis, stickers and GIFs suggests a corresponding demand for rich, personalized expression in messaging apps. Some people customize apps to enable more personal forms of expression, yet we know little about how such customizations shape everyday communication. Since people increasingly communi…

CHI '191st AuthorSocial Platform Design & User Behavior +2

Augmenting Couples' Communication with Lifelines: Shared Timelines of Mixed Contextual Information

Couples exhibit special communication practices, but apps rarely offer couple-specific functionality. Research shows that sharing streams of contextual information (e.g. location, motion) helps couples coordinate and feel more connected. Most studies explored a single, ephemeral stream; we study how couples' communica…

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