Zilin Ma

schoolBucknell Universitybar_chart#3809 Global Rank

Total Papers

HCI Rank

#3809

Research Areas

Years Active

Recent Publications

Evaluating the Experience of LGBTQ+ People Using Large Language Model Based Chatbots for Mental Health Support

LGBTQ+ individuals are increasingly turning to chatbots powered by large language models (LLMs) to meet their mental health needs. However, little research has explored whether these chatbots can adequately and safely provide tailored support for this demographic. We interviewed 18 LGBTQ+ and 13 non-LGBTQ+ participant…

CHI '221st AuthorAlgorithmic Fairness & Bias +1

Not Just a Preference: Reducing Biased Decision-making on Dating Websites

As dating websites are becoming an essential part of how people meet intimate and romantic partners, it is vital to design these systems to be resistant to, or at least do not amplify, bias and discrimination. Instead, the results of our online experiment with a simulated dating website, demonstrate that popular datin…

CHI '193rd AuthorNotification & Interruption Management +1

Conservation of Procrastination: Do Productivity Interventions Save Time Or Just Redistribute It?

Productivity behavior change systems help us reduce our time on unproductive activities. However, is that time actually saved, or is it just redirected to other unproductive activities? We report an experiment using HabitLab, a behavior change browser extension and phone application, that manipulated the frequency of…

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