Paola Raquel Peña

schoolUniversity College Dublinbar_chart#5341 Global Rank

Total Papers

HCI Rank

#5341

Research Areas

Years Active

Recent Publications

Help me and I’ll help you: Speakers’ and listeners’ collaborative effort and the division of labour in human-agent collaborative communication

Collaboration is a key use case for conversational AI agents. Yet we know little about how agents' collaborative effort affects users' reciprocal effort and how this relates to perceptions of agent conversational capability. Through an online director-matcher task (n = 267) whereby participants interacted with agents…

CUI '253rd AuthorAgent Personality & Anthropomorphism +1

Beyond the Illusion: LLMs and the Case for Pragmatic Cues in Conversation

Conversational agents are becoming increasingly adept at interacting with humans in a very natural manner. They incorporate subtle linguistic and paralinguistic cues: changes in tone and style, emotional expressions, or fillers like `mm-hm'. In human communication, such cues serve pragmatic functions that support mutu…

CUI '231st AuthorVoice User Interface (VUI) Design +1

Human Speakers Help Machine Listeners To account For Visual Asymmetries in Dialogue

Human-machine dialogue (HMD) research debates the degree to which language production in this context is egocentric or allocentric. That is, the degree to which a person might take a machine’s perspective into account. Our study aims to identify whether users produce allocentric or egocentric language within speech-ba…

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