Esther Y. Kang

schoolCarnegie Mellon Universitybar_chart#24956 Global Rank

Total Papers

HCI Rank

#24956

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Recent Publications

Patchwork: The Hidden, Human Labor of AI Integration within Essential Work

This paper examines the rapid introduction of AI and automation technologies within essential industries amid the COVID-19 pandemic. Drawing on participant observation and interviews within two sites of waste labor in the United States, we consider the substantial effort performed by frontline workers who smooth the r…

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