Paul Resnick

schoolUniversity of Michiganbar_chart#929 Global Rank

Total Papers

HCI Rank

#929

Research Areas

Years Active

Recent Publications

AppealMod: Inducing Friction to Reduce Moderator Workload of Handling User Appeals

As content moderation becomes a central aspect of all social media platforms and online communities, interest has grown in how to make moderation decisions contestable. On social media platforms where individual communities moderate their own activities, the responsibility to address user appeals falls on volunteers f…

CSCW '23CorrespondingModeration III

Remove, Reduce, Inform: What Actions do People Want Social Media Platforms to Take on Potentially Misleading Content?

To reduce the spread of misinformation, social media platforms may take enforcement actions against offending content, such as adding informational warning labels, reducing distribution, or removing content entirely. However, both their actions and their inactions have been controversial and plagued by allegations of…

CSCW '23CorrespondingOnline Experiences

GuesSync!: An Online Casual Game To Reduce Affective Polarization

The past decade in the US has been one of the most politically polarizing in recent memory. Ordinary Democrats and Republicans fundamentally dislike and distrust each other, even when they agree on policy issues. This increase in hostility towards opposing party supporters, commonly called affective polarization, has…

CSCW '213rd AuthorCivic Engagement, Politics, and Polarization

Walking Into a Fire Hoping You Don't Catch: Strategies and Designs to Facilitate Cross-Partisan Online Discussions

Cross-partisan conversations are central to a vibrant democracy, allowing citizens to engage with alternate perspectives and form considered opinions. However, in the United States, amidst unprecedented levels of partisan animosity, these conversations are especially hard to have. In online spaces, such interactions o…

CHI '20CorrespondingInteractive Data Visualization +1

QMaps: Engaging Students in Voluntary Question Generation and Linking

Generating multiple-choice questions is known to improve students' critical thinking and deep learning. Visualizing relationships between concepts enhances meaningful learning, students' ability to relate new concepts to previously learned concepts. We designed and deployed a collaborative learning process through whi…

CHI '19CorrespondingTelemedicine & Remote Patient Monitoring +1

Some Prior(s) Experience Necessary: Templates for Getting Started With Bayesian Analysis

Bayesian statistical analysis has gained attention in recent years, including in HCI. The Bayesian approach has several advantages over traditional statistics, including producing results with more intuitive interpretations. Despite growing interest, few papers in CHI use Bayesian analysis. Existing tools to learn Bay…

CHI '19CorrespondingUniversal & Inclusive Design +1

Impulse Buying: Design Practices and Consumer Needs

E-commerce sites have an incentive to encourage impulse buying, even when not in the consumer's best interest. This study investigates what features e-commerce sites use to encourage impulse buying and what tools consumers desire to curb their online spending. We present two studies: (1) a systematic content analysis…

CSCW '18CorrespondingChatting and Livestreaming

Creating Guided Code Explanations with chat.codes

Effective communication is crucial for programmers of all skill levels. However, communicating about code can be difficult, particularly in asynchronous settings where one user writes an explanation for another user to read and understand later on. Communicating about code is uniquely difficult for two reasons. First,…

CSCW '183rd AuthorOnline Discussion and Engagement

Threading is Sticky: How Threaded Conversations Promote Comment System User Retention

The Guardian---the fifth most widely read online newspaper in the world as of 2014---changed conversations on its commenting platform by altering its design from non-threaded to single-level threaded in 2012. We studied this naturally occurring experiment to investigate the impact of conversation threading on user ret…

CSCW '182nd AuthorRatings, Comments, and Feedback

GuessTheKarma: A Game to Assess Social Rating Systems

Popularity systems, like Twitter retweets, Reddit upvotes, and Pinterest pins have the potential to guide people toward posts that others liked. That, however, creates a feedback loop that reduces their informativeness: items marked as more popular get more attention, so that additional upvotes and retweets may simpl…

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