Aaron Fanganello

What a Thing to Say! Which Linguistic Politeness Strategies Should Robots Use in Noncompliance Interactions?

For social robots to succeed human environments, they must comprehend and follow human norms. In particular, robots must respond in effective, yet appropriate ways when humans violate these norms, e.g., when humans give robots unethical commands. Previous work has shown that humans expect robots to be proportional in…