CHI '18CorrespondingUser Research Methods (Interviews, Surveys, Observation) +1
Technology Acceptance and User Experience: A Review of the Experiential Component in HCI
Understanding the mechanisms that shape the adoption and use of information technology is central to human--computer interaction. Two accounts are particularly vocal about these mechanisms, namely the technology acceptance model (TAM) and work on user experience (UX) models. In this study, we review 37 papers in the o…