Kathleen O'Leary

“Suddenly, we got to become therapists for each other": Designing Peer Support Chats for Mental Health

Talk therapy is a common, effective, and desirable form of mental health treatment. Yet, it is inaccessible to many people. Enabling peers to chat online using effective principles of talk therapy could help scale this form of mental health care. To understand how such chats could be designed, we conducted a two-week…