Rosy Southwell

“It feels like we're not meeting the criteria": Examining and Mitigating the Cascading Effects of Bias in Automatic Speech Recognition in Spoken Language Interfaces.

Researchers have demonstrated that Automatic Speech Recognition (ASR) systems perform differently across demographic groups (i.e. show bias), yet their downstream impact on spoken language interfaces remains unexplored. We examined this question in the context of a real-world AI-powered interface that provides tutors…