Esther Hehsun Kim

schoolSeoul National Universitybar_chart#3080 Global Rank

Total Papers

HCI Rank

#3080

Research Areas

Years Active

Recent Publications

Clarifying or Complicating?: Understanding Older Adults' Engagement with Real-World XAI in E-Commerce

E-commerce platforms increasingly deploy explainability features to address concerns about algorithmic opacity. However, most XAI research has focused on younger, tech-savvy users, leaving open questions about how older adults engage with these features in everyday shopping. To address this gap, we conducted a qualita…

CHI '255th+ AuthorBest PaperHuman-LLM Collaboration +1

Letters from Future Self: Augmenting the Letter-Exchange Exercise with LLM-based Agents to Enhance Young Adults' Career Exploration

Young adults often encounter challenges in career exploration. Self-guided interventions, such as the letter-exchange exercise, where participants envision and adopt the perspective of their future selves by exchanging letters with their envisioned future selves, can support career development. However, the broader ad…

CHI '243rd AuthorOnline Learning & MOOC Platforms +1

Investigating the Effects of Real-time Student Monitoring Interface on Instructors’ Monitoring Practices in Online Teaching

The shift to online education, accelerated by the COVID-19 pandemic, has introduced challenges in monitoring student engagement, an essential aspect of effective teaching. In response, real-time student monitoring interfaces have emerged as potential tools to aid instructors, yet their efficacy has not been thoroughly…

DIS '233rd AuthorExplainable AI (XAI) +2

The Power of Close Others: How Social Interactions Impact Older Adults' Mobile Shopping Experience

Increasingly, older adults are shopping via mobile devices as technology has been incorporated into their lives. When older adults adopt and use mobile shopping, social interactions with close others greatly influence their experience. Therefore, this paper aimed to provide a comprehensive understanding of how social…

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