Diep N Nguyen

schoolDrexel Universitybar_chart#6728 Global Rank

Total Papers

HCI Rank

#6728

Research Areas

Years Active

Recent Publications

The Role of AI in Peer Support for Young People: A Study of Preferences for Human- and AI-Generated Responses

Generative Artificial Intelligence (AI) is integrated into everyday technology, including news, education, and social media. AI has further pervaded private conversations as conversational partners, auto-completion, and response suggestions. As social media becomes young people's main method of peer support exchange,…

CHI '233rd AuthorMental Health Apps & Online Support Communities +2

“Help Me:” Examining Youth's Private Pleas for Support and the Responses Received from Peers via Instagram Direct Messages

Although youth increasingly communicate with peers online, we know little about how private online channels play a role in providing a supportive environment for youth. To fill this gap, we asked youth to donate their Instagram Direct Messages and filtered them by the phrase "help me." From this query, we analyzed 82…

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