Andrea Hartzler

schoolUniversity Of Washingtonbar_chart#2401 Global Rank

Total Papers

HCI Rank

#2401

Research Areas

Years Active

Recent Publications

ConverSense: An Automated Approach to Assess Patient-Provider Interactions using Social Signals

Patient-provider communication influences patient health outcomes, and analyzing such communication could help providers identify opportunities for improvement, leading to better care. Interpersonal communication can be assessed through “social-signals” expressed in non-verbal, vocal behaviors like interruptions, tur…

CHI '24CorrespondingAI Ethics, Fairness & Accountability +2

Designing Communication Feedback Systems To Reduce Healthcare Providers’ Implicit Biases In Patient Encounters

Healthcare providers’ implicit bias, based on patients’ physical characteristics and perceived identities, negatively impacts healthcare access, care quality, and outcomes. Feedback tools are needed to help providers identify and learn from their biases. To incorporate providers’ perspectives on the most effective way…

CHI '234th AuthorHonorable MentionInteractive Data Visualization +1

“You Can See the Connections”: Facilitating Visualization of Care Priorities in People Living with Multiple Chronic Health Conditions

Individuals with multiple chronic health conditions (MCC) often face an overwhelming set of self-management work, resulting in a need to set care priorities. Yet, much self-management work is invisible to healthcare providers. This study aimed to understand how to support the development and sharing of connections bet…

CSCW '214th AuthorHonorable MentionPersonal and Mental Health

Supporting collaborative reflection on personal values and health

People with multiple chronic conditions (MCC) need support to understand and articulate how their personal values relate to their health and health care. We developed three prototypes for supporting reflection values and health and tested them in a qualitative study involving 12 people with MCC. We identified benefits…

CSCW '204th AuthorSocial Support, Donation, and Money

The Patient Advice System: A Technology Probe Study to Enable Peer Support in the Hospital

Although peer support technologies are critical resources for patients managing health conditions, they do not address the needs of patients in the hospital (i.e., inpatients) or the unique design constraints of this healthcare setting. To examine how the design of these technologies can meet the needs of inpatients,…

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