Cheat Codes as External Support for Players Navigating Fear of Failure and Self-Regulation Challenges In Digital GamesFailure is an integral element of most games, and while some players may benefit from external support, such as cheat codes, to prompt self-soothing, most games lack supportive elements. We asked participants (N=88) to play Anno 1404 in single-player mode, and presented a money-generating cheat code in a challenging situation, also measuring the personality trait of action-state orientation, which explains differences in self-regulation ability (i.e., self-soothing) in response to threats of failure. Individuals higher in state orientation were more likely to take the offer, and used the cheat code more frequently. The cheat code also acted as an external support, as differences in experienced pressure between action- and state-oriented participants vanished when it was used. We found no negative consequences of using external support in intrinsic motivation, needs satisfaction, flow, or performance. We argue that external support mechanisms can help state-oriented players to self-regulate in gaming, when faced with failure.2024KWKarla Waldenmeier et al.University of TrierGame UX & Player BehaviorSerious & Functional GamesGamification DesignCHI
Bridging HRI Theory and Practice: Design Guidelines for Robot Communication in Dairy FarmingUsing HRI theory to inform robot development is an important, but difficult, endeavor. This paper explores the relationship between HRI theory and HRI practice through a design project on the development of design guidelines for human-robot communication together with a dairy farming robot manufacturer. The design guidelines, a type of intermediate-level knowledge, were intended to enrich the specialized knowledge of the company on farming context with relevant academic knowledge. In this process, we identified that HRI theories were used as a frame, a tool, best practices, and a reference; while the HRI practice provided a context, a reference, and validation for the theories. Our intended contribution is to propose a means to facilitate exchanges both ways between HRI theory and practice and add to the emerging repertoire of designerly ways of producing knowledge in HRI.2024NCNazli Cila et al.Social Robot InteractionRidesharing PlatformsHRI
Navigating Real-World Complexity: A Multi-Medium System for Heterogeneous Human-Robot InteractionReal-world robot system deployment is often performed in complex and unstructured environments. These complex environments coupled with multi-faceted global tasks often lead to complicated stakeholder structures, making designing for these environments extremely challenging. Magnifying this difficulty, tasks performed in these environments often cannot be accomplished by a single robot or even single robot type because of the broad range of needs and psychical constraints of the robots. In these cases, heterogeneous robot teams may need to be coupled to human team members to perform the global tasks. From a Human-Robot Interaction (HRI) perspective, this increases the complexity of designing and deploying the system significantly, as now complicated stakeholder structures are mixed with complex robot teams. This paper presents a novel real-world system and interface design leveraging multiple mediums to balance stakeholder needs. To this end, the UI presented here incorporates features that support shared mental models (SMMs), trust establishment and development, and utilizes a centralized data distribution architecture to improve team performance. In addition to the interface, this paper presents a detailed look at the design process and the lessons learned from the perspective of a multi-year, real-world deployed system, as part of a large European project consisting of 21 partners from varying countries and backgrounds.2024PSPete Schroepfer et al.Human-Robot Collaboration (HRC)Teleoperation & TelepresenceHRI
Prepare for Trouble and Make It Double: The Power Motive Predicts Pokémon Choices Based on Apparent StrengthTwo social motives are distinguished by Motive Disposition Theory: affiliation and power. Motives orient, select and energize our behaviour, suggesting that the choices of power-motivated individuals should be guided by power cues, such as the appearance of strength in a game character or avatar. In study 1 we demonstrate that participants were more likely to pick strong-looking Pokémon for a fight and cute Pokémon as a companion. In addition, we show that even when considering these contexts, the power motive predicts preferences for a powerful appearance, whereas affiliation does not. In study 2 we replicate the study 1 findings and distinguish between two ways to enact the power motive (prosocial and dominant power). We demonstrate that the dominance, but not the prosociality, facet drives the preference for strong-looking Pokémon. Our findings suggest that the need to influence others—the power motive—drives the choice for battle companions who symbolize strength.2021SPSusanne Poeller et al.University of TrierGame UX & Player BehaviorRole-Playing & Narrative GamesCHI
Power Play: How the Need to Empower or Overpower Other Players Predicts Preferences in League of LegendsThe power motive describes our need to have an impact on others. Relevant in contexts such as sports, politics, and business, the power motive could help explain experiences and behaviours in digital games. We present four studies connecting the power motive to role and champion type choices in the MOBA game League of Legends (LoL). In Study1 we demonstrate that overall power motive does not predict role preferences. In Study2 we develop a 6-item-scale distinguishing between two facets of power in game settings: prosociality (empowering others) and dominance (overpowering others). In Study3 we show that prosociality and dominance uniquely predict role preferences for Support and Top Lane. In Study4 we demonstrate that champion type choice (tank, fighter, slayer, controller) is uniquely predicted by dominance and prosociality. We provide insight on how the wish for vertical interactions with other players—the power motive—can influence player interactions in multiplayer games.2020SPSusanne Poeller et al.University of TrierGame UX & Player BehaviorRole-Playing & Narrative GamesCHI
In-game and Out-of-game Social Anxiety Influences Player Motivations, Activities, and Experiences in MMORPGsSocializing is an important part of why people choose to play games and is at the core of many game mechanics. Anxiety and fear about social interactions can lead to withdrawal from socializing in the physical world, yet players with social anxiety preferentially choose MMORPGs a highly social genre raising questions of whether social anxiety expresses differently during in-game interactions. In the present study (N=181), we explore whether and how social anxiety translates into MMORPGs. By developing a measure of in-game social anxiety, we find that although fear and apprehension of socializing in the physical and game worlds are related, they differently affect preferences, behaviours, and experiences. Social anxiety in the physical world drives reasons for playing, whereas in-game anxiety affects behaviours, reducing participation in activities related to socializing and difficult in-game challenges. Our findings can inform the design of social games and the links between social anxiety and social gaming.2020MDMartin Dechant et al.University of SaskatchewanGame UX & Player BehaviorGamification DesignRole-Playing & Narrative GamesCHI
Constructing Urban Tourism Space Digitally: A Study of Airbnb Listings in Two Berlin NeighborhoodsOver the past decade, Airbnb has emerged as the most popular platform for renting out single rooms or whole apartments. The impact of Airbnb listings on local neighborhoods has been controversially discussed in many cities around the world. The platform's widespread adoption led to changes in urban life, and in particular urban tourism. In this paper, we argue that urban tourism space can no longer be understood as a fixed, spatial entity. Instead, we follow a constructionist approach and argue that urban tourism space is (re-)produced digitally and collaboratively on online platforms such as Airbnb. We relate our work to a research direction in the CSCW community that is concerned with the role of digital technologies in the production and appropriation of urban space and use the concept of representations as a theoretical lens for our empirical study. In that study, we qualitatively analyzed how the two Berlin neighborhoods Kreuzkölln and City West are digitally constructed by Airbnb hosts in their listing descriptions. Moreover, we quantitatively investigated to what extend mentioned places differ between Airbnb hosts and visitBerlin, the city's destination management organization (DMO). In our qualitative analysis, we found that hosts primarily focus on facilities and places in close proximity to their apartment. In the traditional urban tourism hotspot City West, hosts referred to many places also mentioned by the DMO. In the neighborhood of Kreuzkölln, in contrast, hosts reframed everyday places such as parks or an immigrant food market as the must sees in the area. We discuss how Airbnb hosts contribute to the discursive production of urban neighborhoods and thus co-produce them as tourist destinations. With the emergence of online platforms such as Airbnb, power relations in the construction of tourism space might shift from DMOs towards local residents who are now producing tourism space collaboratively.2018NSNatalie Stors et al.Urban SpacesCSCW
Let Me Be Implicit: Using Motive Disposition Theory to Predict and Explain Behaviour in Digital GamesWe introduce explicit and implicit motives (i.e., achievement, affiliation, power, autonomy) into player experience research and situate them in existing theories of player motivation, personality, playstyle, and experience. Additionally, we conducted an experiment with 109 players in a social play situation and show that: 1. As expected, there are several correlations of playstyle, personality, and motivation with explicit motives, but few with implicit motives; 2. The implicit affiliation motive predicts in-game social behaviour; and 3. The implicit affiliation motive adds significant variance to explain regression models of in-game social behaviours even when we control for social aspects of personality, the explicit affiliation motive, self-esteem, and social player traits. Our results support that implicit motives explain additional variance because they access needs that are experienced affectively and pre-consciously, and not through cognitive interpretation necessary for explicit expression and communication, as is the case in any approaches that use self-report.2018SPSusanne Poeller et al.University of TrierGame UX & Player BehaviorRole-Playing & Narrative GamesCHI