Typing Behavior is About More than Speed: Users' Strategies for Choosing Word Suggestions Despite Slower Typing Rates
Authors
Mobile word suggestions can slow down typing, yet are still widely used. To investigate the apparent benefits beyond speed, we analyzed typing behavior of 15,162 users of mobile devices. Controlling for natural typing speed (a confounding factor not considered by prior work), we statistically show that slower typists use suggestions more often but are slowed down by doing so. To better understand how these typists leverage suggestions -- if not to improve their speed -- we extract eight usage strategies, including completion, correction, and next-word prediction. We find that word characteristics, such as length or frequency, along with the strategy, are predictive of whether a user will select a suggestion. We show how to operationalize our findings by building and evaluating a predictive model of suggestion selection. Such a model could be used to augment existing suggestion algorithms to consider people's strategic use of word predictions beyond speed and keystroke savings.
Research Questions / Practical Problems
Question signals indexed for this paper.
- 100%
Emotional Dialogue Generation Using Image-Grounded Language Models
CHI '18· Intelligent Voice Assistants (Alexa, Siri, etc.) +1
- 100%
Understanding Affective Experiences with Conversational Agents
CHI '19· Intelligent Voice Assistants (Alexa, Siri, etc.) +1
- 100%
A New Uncanny Valley? The Effects of Speech Fidelity and Human Listener Gender on Social Perceptions of a Virtual-Human Speaker
CHI '22· Intelligent Voice Assistants (Alexa, Siri, etc.) +1
- 100%
Simulating Human Imprecision in Temporal Statements of Intelligent Virtual Agents
CHI '22· Intelligent Voice Assistants (Alexa, Siri, etc.) +1
- 100%
Super Kawaii Vocalics: Amplifying the “Cute” Factor in Computer Voice
CHI '25· Intelligent Voice Assistants (Alexa, Siri, etc.) +1
- 100%
Exploring Humor as a Repair Strategy During Communication Breakdowns with Voice Assistants
CUI '23· Intelligent Voice Assistants (Alexa, Siri, etc.) +1
- 100%
“Hello, This is a Voice Assistant Calling" When a Human Voice Calls Claiming to Be a Machine on an Ordinary Day
DIS '25· Intelligent Voice Assistants (Alexa, Siri, etc.) +1
- 100%
Agent-based Mediation on Smartphone Usage among Co-located Couples
MobileHCI '24· Intelligent Voice Assistants (Alexa, Siri, etc.) +1
- 67%
Implicit Communication of Actionable Information in Human-AI teams
CHI '19· Intelligent Voice Assistants (Alexa, Siri, etc.) +2
- 67%
What Do We See in Them? Identifying Dimensions of Partner Models for Speech Interfaces Using a Psycholexical Approach
CHI '21· Voice User Interface (VUI) Design +2
Based on Jaccard similarity of research subtopics & professions (≥60%)