"It depends": Configuring AI to Improve Clinical Usefulness Across Contexts
Authors
Artificial Intelligence (AI) repeatedly match or outperform radiologists in lab experiments. However, real-world implementations of radiological AI-based systems are found to provide little to no clinical value. This paper explores how to design AI for clinical usefulness in different contexts. We conducted 19 design sessions and design interventions with 13 radiologists from 7 clinical sites in Denmark and Kenya, based on three iterations of a functional AI-based prototype. Ten sociotechnical dependencies were identified as crucial for the design of AI in radiology. We conceptualised four technical dimensions that must be configured to the intended clinical context of use: AI functionality, AI medical focus, AI decision threshold, and AI Explainability. We present four design recommendations on how to address dependencies pertaining to the medical knowledge, clinic type, user expertise level, patient context, and user situation that condition the configuration of these technical dimensions.
Research Questions / Practical Problems
Question signals indexed for this paper.
- 75%
Diagnosing Medical Score Calculator Apps
UbiComp '23· Explainable AI (XAI) +1
- 60%
Ambiguity-aware AI Assistants for Medical Data Analysis
CHI '20· Explainable AI (XAI) +1
- 60%
CheXplain: Enabling Physicians to Explore and Understand Data-Driven, AI-Enabled Medical Imaging Analysis
CHI '20· Explainable AI (XAI) +2
- 60%
Multimodal Healthcare AI: Identifying and Designing Clinically Relevant Vision-Language Applications for Radiology
CHI '24· Generative AI (Text, Image, Music, Video) +2
- 60%
HEPHA: A Mixed-Initiative Image Labeling Tool for Specialized Domains
IUI '25· Explainable AI (XAI) +2
Based on Jaccard similarity of research subtopics & professions (≥60%)