The Algorithmic Crystal: Conceptualizing the Self through Algorithmic Personalization on TikTok

This research examines how TikTok users conceptualize and engage with personalized algorithms on the TikTok platform. Using qualitative methods, we analyzed 24 interviews with TikTok users to explore how algorithmic personalization processes inform people’s understanding of their identities as well as shape their orientation to others. Building on insights from our qualitative data and previous scholarship on algorithms and identity, we propose a novel conceptual model to understand how people think about and interact with personalized algorithmic systems. Drawing on the metaphor of crystals and their properties, the \textit{algorithmic crystal framework} is an analytic frame that captures user understandings of how personalized algorithms (1) interact with user identity by \textit{reflecting} user self-concepts that are both \textit{multifaceted} and \textit{dynamic} and (2) shape perspectives on others encountered through the algorithm, by orienting users to recognize parts of themselves \textit{refracted} in other users and to experience ephemeral, \textit{diffracted} connections with groups of similar others. We describe how the algorithmic crystal framework can extend theory and inform new lines of research around the implications of algorithms in self-concept development and social life.

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https://hci.top/en/papers/cscw/89454/2022

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DOI: https://doi.org/10.1145/3555601
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2022
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