Group decision making occurs when individuals collectively choose from a set of alternatives based on individual preferences. In these ubiquitous situations, it can be helpful for decision makers to visually model and compare stakeholder preferences in order to better understand others' points of view and reach consensus. Although a number of collaboration support tools allow preference inspection in some form, they are rarely based on a comprehensive understanding of the needs of group decision makers. The goal of our work is to study these demands, develop abstractions to model them, and create a framework to inform the design and assessment of existing and future tools. First, guided by decision analysis theory, we examine a diverse set of group decision making scenarios, characterizing variations in problem formulation, analysis goals, and situational features. Second, we amalgamate these findings into data and task abstractions that can be used to relate specific scenarios to the language of visualization. Finally, we use this framework to assess existing preference visualization tools in order to shed light on areas for future work in supporting group decision making.

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https://hci.top/en/papers/cscw/87481/2022

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DOI: https://doi.org/10.1145/3512896
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CSCW
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2022
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