Characterizing Developers’ Linguistic Behaviors in Open Source Development across Their Social Statuses

DOI

Open Source Software (OSS) development has attracted numerous developers. As a typical complex sociotechnical system, an OSS project often forms a hierarchical social structure where a few developers are elite while the rest are non-elite. Differences in social status may result in distinct language use behaviors in interpersonal communication. Characterizing such behaviors is critical for supporting efficient and effective communication among developers with different social statuses. This study empirically compared elite and non-elite developers' language behaviors in their communication. We compiled a corpus of ~216,000 discourses collected from 20 large projects on GitHub. We investigated the linguistic differences in three aspects, namely, linguistic styles and characters, main concerns, and sentence patterns. Our findings reveal that elite and non-elite developers showed different linguistic patterns and had different concerns in their discourses. Their discourses also reflect the variation of the main focuses in the development process. Furthermore, elite and non-elite developers exhibited noticeable patterns in their linguistic behaviors in accordance with their roles and corresponding divisions of labor in the production process, no matter which semantic contexts. These findings provide implications for supporting communication that crosses social statuses in OSS development.