Crowdworker Economics in the Gig Economy
The nature of work is changing. As labor increasingly trends to casual work in the emerging gig economy, understanding the broader economic context is crucial to effective engagement with a contingent workforce. Crowdsourcing represents an early manifestation of this fluid, laisser-faire, on-demand workforce. This work analyzes the results of four large-scale surveys of US-based Amazon Mechanical Turk workers recorded over a six-year period, providing comparable measures to national statistics. Our results show that despite unemployment far higher than national levels, crowdworkers are seeing positive shifts in employment status and household income. Our most recent surveys indicate a trend away from full-time-equivalent crowdwork, coupled with a reduction in estimated poverty levels to below national figures. These trends are indicative of an increasingly flexible workforce, able to maximize their opportunities in a rapidly changing national labor market, which may have material impacts on existing models of crowdworker behavior.
Research Questions / Practical Problems
Question signals indexed for this paper.
- 75%
Running Out of Time: The Impact and Value of Flexibility in On-Demand Crowdwork
CHI '18· Crowdsourcing Task Design & Quality Control +1
- 60%
Algorithmic Management Reimagined For Workers and By Workers: Centering Worker Well-Being in Gig Work
CHI '22· Crowdsourcing Task Design & Quality Control +1
Based on Jaccard similarity of research subtopics & professions (≥60%)