To Live in Their Utopia: Why Algorithmic Systems Create Absurd Outcomes

AI Ethics, Fairness & AccountabilityAlgorithmic Fairness & BiasTechnology Ethics & Critical HCIAI/ML Researchers & EngineersPrivacy Policy MakersHCI ResearchersSociologists & Anthropologists

Title of the Paper

To Live in Their Utopia: Why Algorithmic Systems Create Absurd Outcomes

Bibliographic Information

  • Subject Area: Human-Computer Interaction (HCI), Algorithmic Bias, and Social Impact
  • Keywords: HCI, Artificial Intelligence, Street-Level Algorithms, Algorithmic Bias, Social Justice, Algorithmic Transparency, Data Ethics, Algorithmic Governance, Power Structures

Research Background and Problem Statement

  • Problems and Challenges:

    • Artificial Intelligence (AI) and algorithmic systems are often promoted as tools to predict and fulfill human needs, yet their real-world deployment frequently results in errors and unfair outcomes.
    • Algorithmic systems tend to reflect and amplify historical inequalities, biases, and marginalization embedded in society.
    • Current research primarily focuses on biases in data and code, with less attention paid to how the interaction between algorithmic systems and power structures systematically produces these issues.
  • Significance:

    • Algorithmic errors and biases can potentially harm already marginalized groups in society, a phenomenon demonstrated across various application domains.
    • Understanding how the design of algorithmic technologies interacts with societal power asymmetries to exacerbate injustice can provide theoretical guidance for future research and policymaking in this field.
  • Research Motivation and Related Work:

    • Drawing on anthropological studies of state power and bureaucratic structures to explain how algorithmic systems institutionally harm vulnerable groups.
    • Leveraging classic theories such as James Scott's Seeing Like a State to discuss how bureaucratic "simplified maps" can lead to disasters when transforming society and nature.

Proposed Solution

  • Proposed Approach and Framework:

    • Conceptualizing algorithmic systems as analogous to administrative states, viewing them as bureaucratic entities collaborating with power structures.
    • Introducing anthropological concepts such as "bureaucratic imagination," "legibility," and "absurdity" to study how algorithms cause representational and distributive harm to society.
    • Proposing a structural theory to describe how AI-based algorithmic systems harm marginalized groups through their data, models, objectives, and inherent power allocation issues.
  • Innovative Contributions:

    • Offering a systematic framework from anthropological and sociological perspectives to analyze the deep-rooted causes of algorithmic bias, rather than attributing it solely to issues in data or technical development.
    • Advocating for a focus on power distribution and algorithmic transparency, as well as considerations of social justice in both the internal and external design of technologies.
  • Implementation Steps and Key Techniques:

    • Conducting empirical analyses of multiple cases of algorithmic failure, including racial bias in facial recognition, discriminatory errors in academic admissions algorithms, and more.
    • Expanding the theory of "street-level algorithms" to explore how algorithms interact with power dynamics in their implementation contexts.
    • Utilizing theoretical frameworks from Graeber and Scott to promote socially responsive modeling and limit the coercive power of algorithms over society.

Research Findings

  • Key Findings:

    • Developed a theoretical framework illustrating how algorithmic systems, by internalizing power structures, tend to exacerbate marginalization and injustice in society.
    • Validated the systemic mechanisms behind the "absurd" behaviors of algorithms toward marginalized groups through case studies such as facial recognition technology, airport security checks, and academic admissions algorithms.
  • Comparative Advantages Over Existing Solutions:

    • Provides a more systematic and anthropological explanation for understanding the social and structural roots of algorithmic failures.
    • Proposes potential pathways for design interventions: limiting the power of algorithms to support grassroots resistance and mechanisms of refusal.
  • Experimental or Evaluation Results:

    • Case analyses reveal that the most common harm caused by algorithms lies in their disregard for social dynamics and individual differences, labeling marginalized groups as "anomalies."
    • Data indicates that absurd outcomes are more frequent and severe when those being evaluated have limited or no power to contest algorithmic decisions.
  • Limitations and Future Directions:

    • The current theory is primarily based on social structures and philosophical models, with limited technical exploration of how to practically design "anti-authoritarian" systems.
    • Future research should investigate how to make models more "metis" (adaptive and context-aware) and collaborate deeply with diverse stakeholders to develop socially responsive modeling.
    • Further studies are needed to translate these theoretical recommendations into concrete policies and technical development practices.

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https://hci.top/en/papers/chi/47793/2021

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DOI: https://doi.org/10.1145/3411764.3445740
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CHI
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2021
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AI Ethics, Fairness & Accountability, Algorithmic Fairness & Bias, Technology Ethics & Critical HCI
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AI/ML Researchers & Engineers, Privacy Policy Makers, HCI Researchers, Sociologists & Anthropologists
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