What Makes Civic Tech Initiatives To Last Over Time? Dissecting Two Global Cases

Citizen Science & Crowdsourced DataCommunity Engagement & Civic TechnologySustainable HCIGovernment Officials & Civil ServantsEnvironmental AdvocatesSociologists & Anthropologists

Title of the Paper

What Makes Civic Tech Initiatives To Last Over Time? Dissecting Two Global Cases

Bibliographic Information

  • Subject Area: Digital civic technology and sustainable community building
  • Keywords: Civic tech, digital citizenship, IoT, scalability, citizen science, sustainability

Research Background and Problem Statement

  • Identified Issues or Challenges: Civic tech projects have been widely implemented globally and achieved notable results, yet many have a short lifespan. Understanding how to ensure the long-term sustainability of these projects is a critical issue.
  • Significance: Utilizing digital technologies to address social or environmental issues can enhance data collection, community building, and public engagement. Understanding how these projects can remain effective over time can further advance the development of civic tech.
  • Research Motivation and Related Work: While previous research has extensively studied the design and participatory mechanisms of civic tech, there is a lack of international case studies on long-term sustainability. Additionally, scalability and sustainability are key research directions in the field of digital citizenship.

Proposed Solution

  • Method or Solution Proposed: This study explores the key factors for the long-term sustainability of civic tech projects through case studies of two global initiatives (Luftdaten and Safecast), combining social network analysis, qualitative content analysis of Twitter data, and expert interviews.
  • Innovations:
    1. Employing a mixed-method approach (combining qualitative and quantitative analysis) to systematically examine the evolution of civic tech projects.
    2. Proposing core principles for building and sustaining projects through civic data, open technology, and public narratives.
  • Implementation Steps and Key Techniques:
    1. Case selection: Choosing two long-running projects (Safecast and Luftdaten).
    2. Data collection: Including narrative interviews, Twitter data analysis, and retrieval of media and online materials.
    3. Quantitative analysis: Using Python network analysis tools to observe the evolution of social networks.
    4. Data review and structured content analysis: Identifying the evolution patterns of civic tech projects across three stages (initial, expansion, maintenance) based on Twitter and interview data.

Research Findings

  • Specific Findings:
    • Identified key factors that contribute to the scalability and sustainability of civic tech projects, including civic data, open technology, and public narratives.
    • Detailed case analysis of the development and sustainability practices of two projects: Luftdaten (measuring particulate matter pollution) and Safecast (measuring nuclear radiation).
  • Advantages:
    • Provides an in-depth understanding of long-term community evolution, highlighting the role of open data and open technology in scalability and sustainability.
    • Suggests pathways for robust project development through civic engagement, data-driven action, transparency, and technological accessibility.
  • Experimental or Evaluation Results:
    • The Luftdaten project, using particulate matter sensor technology, expanded from 2015 to cover 73 countries with over 13,000 sensors installed.
    • Safecast, since 2011, utilized low-cost devices to measure nuclear radiation, expanding its coverage to over 102 countries with more than 5,000 sensors installed.
  • Limitations and Future Directions:
    • Limitations:
      1. The selected cases have regional and economic advantages, which may not fully represent conditions in developing regions.
      2. The analysis primarily focuses on core teams and Twitter data, potentially overlooking voices from other community supporters.
    • Future Directions:
      1. Extend research to civic tech projects in resource-constrained regions to explore how sustainability can be achieved under conditions of limited infrastructure and startup funding.
      2. Incorporate considerations of empowerment and equity in design to mitigate potential inequities caused by existing power structures.

This study provides robust empirical support for understanding the mechanisms of long-term sustainability in civic tech projects, while also highlighting that technology alone cannot fully address the underlying social and economic issues. The proposed framework contributes not only to academic research but also offers actionable recommendations for practitioners, particularly in designing more open and sustainable civic technologies.

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https://hci.top/en/papers/chi/47620/2021

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DOI: https://doi.org/10.1145/3411764.3445667
At a Glance

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Source
CHI
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Year
2021
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Authors
4 authors
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Subtopics
Citizen Science & Crowdsourced Data, Community Engagement & Civic Technology, Sustainable HCI
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Professions
Government Officials & Civil Servants, Environmental Advocates, Sociologists & Anthropologists
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