Exploring Smartphone Relationships through Roland Barthes using an Instrumented Pillow Technology Probe

Universal & Inclusive DesignDesign FictionDigital Art Installations & Interactive PerformanceVisual Artists & DesignersHCI ResearchersSociologists & Anthropologists

Title of the Paper

Exploring Smartphone Relationships through Roland Barthes' "A Lover's Discourse" and Instrumental Pillow Technology

Bibliographic Information

  • Subject Area: Human-Computer Interaction (HCI), smartphone dependency, application of literary theory
  • Keywords: Roland Barthes, smartphone dependency, technology probes, emotional language, user behavior, love and absence, literature-based analysis

Research Background and Problem Statement

  • Identified Issues or Challenges:

    • Emotional attachment and dependency on smartphones are widespread, but current research predominantly describes this phenomenon using clinical and moralized language such as "addiction" or "pathology."
    • There is a lack of non-punitive, nuanced emotional language in both public and academic discourse to describe people's emotional relationships with smartphones.
    • New methods are needed to explore subjective and emotional reflective tools in the context of users' privacy and daily lives.
  • Significance of the Research:

    • Smartphones have deeply integrated into daily life; understanding the dependency and emotional relationships with smartphones—both positive and negative—can lead to the design of more human-centered technologies.
    • Literary theory, particularly the emotional and love-centered language of Roland Barthes' A Lover's Discourse, offers new perspectives and language to uncover the deeper rhythms of human-technology relationships that existing studies often overlook.
  • Research Motivation and Related Work:

    • Inspired by Roland Barthes' A Lover's Discourse, which explores emotional language and human-object relationships, this research introduces literary theory into HCI.
    • Drawing from the design principles of "Cultural Probes" and technology probes, the study employs design interventions to provoke user reflection on their behaviors.
    • Current research on "digital well-being" and "smartphone addiction" often focuses on pathologizing terminology, neglecting the emotional and cultural dimensions underlying user behavior.

Proposed Solution

  • Proposed Methods/Solutions:

    • Develop a "discursive lens" based on four emotional terms from Roland Barthes' A Lover's Discourse—waiting, dependency, anxiety, and absence—to understand the emotional relationships between users and their smartphones.
    • Design an "instrumental pillow" as a technology probe, requiring users to lock their smartphones inside the pillow. This physical intervention aims to prompt users to reflect on their smartphone usage.
    • Combine online surveys with diary studies to investigate the relationship between users' smartphone usage behaviors and their subjective emotional descriptions.
  • Innovative Aspects of the Solution:

    • This is the first study to integrate the emotional language of A Lover's Discourse into research on smartphone relationships, offering a non-punitive analytical approach.
    • The instrumental pillow, as a technology probe, situates the study in the context of sleep, encouraging users to reflect on their emotional state in a private setting.
    • Embedding literary theory as a framework within HCI research introduces a novel interdisciplinary approach to understanding human-technology interaction.
  • Implementation Steps:

    1. Constructing the Discursive Lens: Extract four terms—waiting, dependency, anxiety, and absence—from A Lover's Discourse that best characterize smartphone relationships.
    2. Online Survey: Conduct a questionnaire to analyze self-reported smartphone dependency and emotional states (n=83).
    3. Designing the Technology Probe: Develop the instrumental pillow, requiring users to place their smartphones inside it at night. The pillow provides heartbeat sounds and soft visual cues.
    4. Diary Study and Semi-Structured Interviews: Provide the instrumental pillow to five participants for three consecutive nights, collect diary entries, and conduct interviews to analyze user experiences and emotional responses.
    5. Data Analysis: Combine quantitative analysis (survey results and sensor logs from the pillow) with qualitative analysis (interview and diary content) to validate the applicability of the discursive lens.

Research Outcomes

  • Specific Findings:

    • Emotional language derived from literary theory effectively captures the diverse experiences of smartphone dependency.
    • The diary study revealed three types of emotional relationships with smartphones: "waiting between two worlds," "anxious dependency," and "instrumental dependency."
    • The findings demonstrate that users can reflect on their relationships with smartphones through literary discourse rather than being labeled with "addiction" or other punitive terms.
  • Advantages Over Existing Solutions:

    • Moves away from diagnostic language and avoids pathologizing user behavior, focusing instead on users' subjective emotional experiences.
    • Pioneers an innovative interdisciplinary research approach by combining literary theory with technological interventions, encouraging HCI to pay greater attention to users' emotional and cultural contexts.
  • Experimental or Evaluation Results:

    • Online Survey: Revealed that emotional dependency is often tied to the "constant availability" of smartphones and the difficulty of prolonged separation.
    • Instrumental Pillow Study: Provided quantitative log data on behavioral changes and subjective reflections, validating the relevance of Barthes' terms.
    • Interview Feedback: Participants exhibited diverse emotional states, with some showing strong anxious dependency and others displaying habitual reliance on the device's functional aspects.
  • Limitations and Future Directions:

    • Cultural and regional differences may influence emotional and behavioral responses (this study focused on North America).
    • Technical issues with the pillow design, such as sensitivity of the locking mechanism, remain unresolved.
    • Future research should expand to more diverse sociocultural groups, test the framework in non-English contexts, and explore emotional dependency on other personal devices.

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https://hci.top/en/papers/chi/47470/2021

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DOI: https://doi.org/10.1145/3411764.3445548
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CHI
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Year
2021
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4 authors
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Universal & Inclusive Design, Design Fiction, Digital Art Installations & Interactive Performance
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Visual Artists & Designers, HCI Researchers, Sociologists & Anthropologists
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