Older Voices: Supporting Community Radio Production for Civic Participation in Later Life

Home Voice Assistant ExperienceCommunity Engagement & Civic TechnologyGovernment Officials & Civil ServantsElderly Care Workers

Community radio can support the process of having a voice in one's community as a part of civic action, and promote community dialogue. However, older adults are underrepresented as producers of community radio shows in the UK, and face different challenges to their younger colleagues. By working within the radio production group of an existing organisation of older adults, we identify the motivations and challenges in supporting this type of civic participation in media in later life. Key challenges were identified, including audience engagement, content persistence and process sustainability. In response, we 1) supported the group's audience engagement using Facebook Live and a phone-in option, and 2) developed a digital production tool. Reporting on the continued use of the tool by the organisation, we discuss how tailored and non-intrusive processes mediated by digital technology can support older adults in delivering richer media experiences whilst serving their civic participatory interests.

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https://hci.top/en/papers/chi/3569/2019

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CHI
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Year
2019
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5 authors
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Home Voice Assistant Experience, Community Engagement & Civic Technology
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Government Officials & Civil Servants, Elderly Care Workers
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Abstract only
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