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UI Dark Patterns and Where to Find Them: A Study on Mobile Applications and User Perception

articleCHI '20

Authors

Algorithmic Transparency & AuditabilityPrivacy by Design & User ControlDark Patterns RecognitionUI/UX DesignersCybersecurity EngineersPrivacy Policy Makers

A Dark Pattern (DP) is an interface maliciously crafted to deceive users into performing actions they did not mean to do. In this work, we analyze Dark Patterns in 240 popular mobile apps and conduct an online experiment with 589 users on how they perceive Dark Patterns in such apps. The results of the analysis show that 95% of the analyzed apps contain one or more forms of Dark Patterns and, on average, popular applications include at least seven different types of deceiving interfaces. The online experiment shows that most users do not recognize Dark Patterns, but can perform better in recognizing malicious designs if informed on the issue. We discuss the impact of our work and what measures could be applied to alleviate the issue.

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https://hci.top/en/papers/chi/32308/2020

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DOI: https://doi.org/10.1145/3313831.3376600
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Source
CHI
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Year
2020
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Authors
5 authors
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Subtopics
Algorithmic Transparency & Auditability, Privacy by Design & User Control, Dark Patterns Recognition
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Professions
UI/UX Designers, Cybersecurity Engineers, Privacy Policy Makers
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Abstract only
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1 related papers