Under Surveillance: Technology Practices of those Monitored by the State

AI Ethics, Fairness & AccountabilityOnline Harassment & Counter-ToolsContent Moderation & Platform GovernanceJournalists & EditorsSocial WorkersGovernment Officials & Civil ServantsSociologists & Anthropologists

This paper documents the experiences of those living under state surveillance. We interviewed our participants about how they lived under threat, and how it changed their technology practices. Our participants spanned three groups - journalists who reported from countries where their activities were illegal; activists who took part in civil disobedience, and individuals who worked in illegal activities that would have likely led to prosecution. In our analysis we cover four themes: first, 'the imagined surveillant'. Second, the danger and dependencies of technology use, third, their coping strategies, and lastly how belonging to a group can protect but also expose. In our discussion we cover how we can design for dissidents, and how to deal with the difficult questions this raises. We conclude by advocating for research that takes into account a critical view of the state in HCI and more broadly for an anti-surveillance stance in the design of technologies.

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https://hci.top/en/papers/chi/31783/2020

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DOI: https://doi.org/10.1145/3313831.3376889
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CHI
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Year
2020
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4 authors
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Subtopics
AI Ethics, Fairness & Accountability, Online Harassment & Counter-Tools, Content Moderation & Platform Governance
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Journalists & Editors, Social Workers, Government Officials & Civil Servants, Sociologists & Anthropologists
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Abstract only
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