The "Comadre" Project: An Asset-Based Design Approach to Connecting Low-Income Latinx Families to Out-of-School Learning Opportunities

Special Education TechnologyDeveloping Countries & HCI for Development (HCI4D)Participatory DesignMicro-Entrepreneurs (Developing Countries)Social WorkersChild Welfare Workers

Participation in out-of-school learning programs has been shown to generate significant academic, social/emotional, and institutional benefits for young learners, and today's wealthy families are disproportionately reaping these benefits. This paper presents the results of an asset-based/human-centered design research process and pilot aimed at connecting low-income families in a Southern California city with local low-cost out-of-school learning opportunities. Based on background research including qualitative interviewing, home visits, technology inventories and use walkthroughs with 40 low-income, majority Latinx families, we created and piloted a free subscription SMS service that automatically pushes bilingual SMS messages with curated information on local low-cost enrichment learning opportunities to low-income families. We framed our human-centered design process through an intersectional, "asset-based approach," which recognizes that marginalized communities have already developed robust, culturally-specific social practices to enable them to navigate the world, seeks to amplify them, and refrains from imposing a top-down or pre-conceived "idea" of intervention.

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https://hci.top/en/papers/chi/2879/2019

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Source
CHI
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Year
2019
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Authors
4 authors
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Subtopics
Special Education Technology, Developing Countries & HCI for Development (HCI4D), Participatory Design
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Professions
Micro-Entrepreneurs (Developing Countries), Social Workers, Child Welfare Workers
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Abstract only
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