Demystifying Tacit Knowledge in Graphic Design: Characteristics, Instances, Approaches, and Guidelines

Honorable Mention
Prototyping & User TestingUI/UX DesignersProduct Designers

Title of the Paper

Unveiling the Mystery of Tacit Knowledge in Graphic Design: Characteristics, Instances, Methods, and Guidelines

Paper Information

  • Subject Area: Human-Computer Interaction (HCI) and Graphic Design
  • Keywords: Tacit knowledge, design guidelines, graphic design, knowledge capture, knowledge sharing

Research Background and Problems

  • Problems or Challenges:

    • Design knowledge is inherently tacit, making it difficult to fully convey through language or text.
    • There is limited research on the characteristics and instances of tacit knowledge in graphic design.
    • Despite the availability of numerous tools supporting graphic design, much tacit knowledge remains inadequately captured or transmitted.
  • Significance:

    • Tacit knowledge in graphic design is a crucial element for designers to create visually appealing and meaningful works.
    • Understanding the characteristics and instances of tacit knowledge can help develop more effective design support tools, enhancing knowledge sharing and learning capabilities.
  • Research Motivation:

    • To uncover instances and characteristics of tacit knowledge in the field of graphic design.
    • To evaluate how existing graphic design support tools address tacit knowledge.
    • To propose design guidelines for capturing and applying tacit knowledge.

Solution

  • Proposed Methods or Solutions:

    1. Literature review to compile a comprehensive set of tacit knowledge characteristics.
    2. Interviews with 10 professional designers to collect 123 instances of tacit knowledge and annotate their characteristics.
    3. Qualitative coding and classification of the instances' elements, actions, and purposes to reveal how tacit knowledge is applied in graphic design.
    4. Systematic literature review to analyze gaps in existing design support tools regarding tacit knowledge coverage.
    5. Development of guidelines for design tools to support the capture and application of tacit knowledge.
  • Innovations:

    • Decomposing tacit knowledge instances into three levels: elements, actions, and purposes for detailed analysis.
    • Structuring research on tacit knowledge based on designers' real-world experiences.
    • Proposing dual design guidelines: one for capturing tacit knowledge and another for supporting designers in applying tacit knowledge.
  • Implementation Steps:

    • Data collection: Gather tacit knowledge instances through interviews with 10 designers.
    • Data annotation: Annotate the instances with characteristics while extracting elements, actions, and purposes.
    • Data analysis: Structurally classify and evaluate the distribution of tacit knowledge based on instance characteristics.
    • Literature review: Analyze how existing design tools support tacit knowledge and identify gaps.
    • Development of design guidelines: Provide specific operational suggestions for capturing and applying tacit knowledge.

Research Outcomes

  • Specific Findings:

    • Proposed a classification model for tacit knowledge instances, elements, actions, and purposes in graphic design.
    • Developed 14 characteristics of tacit knowledge and identified distribution patterns of instance characteristics in the design process.
    • Systematic literature review revealed types of knowledge insufficiently covered by existing tools (e.g., cognition-related actions, vision-related purposes).
  • Advantages:

    • Offers a deeper understanding of tacit knowledge compared to existing solutions.
    • Highlights the operational and transferable aspects of tacit knowledge, providing new insights for optimizing design tools.
    • Provides methodological references that can be applied to other fields (e.g., programming, writing, or academic research).
  • Experimental or Evaluation Results:

    • Tacit knowledge instances are predominantly concentrated on intrinsic design elements, closely linked to cognition-related actions and visual appeal objectives.
    • Existing design tools have low coverage of tacit knowledge instances, especially in areas involving high intuition and personalized styles.
  • Limitations and Future Directions:

    1. Expand the sample size to include more design domains and professional backgrounds.
    2. Capture tacit knowledge instances more authentically through real-world design tasks.
    3. Extend research methods to other creative work fields, such as programming, writing, or academic research.
    4. Explore systematic transmission of tacit knowledge and creativity through tools.

The above content provides a structured summary of the paper's key points, offering a clear analytical framework and guidance for further exploration or application.

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https://hci.top/en/papers/chi/147058/2024

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DOI: https://doi.org/10.1145/3613904.3642886
At a Glance

Paper Snapshot

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Source
CHI
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Year
2024
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Award
Honorable Mention
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Authors
4 authors
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Subtopics
Prototyping & User Testing
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Professions
UI/UX Designers, Product Designers
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Content Status
Full text indexed
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