The Tavistock Institute of Human Relations

Social Media in Emergencies: A Representative Study on Citizens’ Perception in Germany

The value of social media in crises, disasters, and emergencies across different events (e.g. floods, storms, terroristic attacks), countries, and for heterogeneous participants (e.g. citizens, emergency services) is now well-attested. Existing work has examined the potentials and weaknesses of its use during specific…