Z8.02

Touchless services and public terminals

Cards in this group · 4

  1. Z8.02.1Touchless interaction reduces contact transmission and queuing costs
  2. Z8.02.2Public terminals must accommodate different heights and physical abilities
  3. Z8.02.3Voice and gesture recognition degrade in noisy public settings
  4. Z8.02.4A missing human fallback channel turns failure into total service outage