Z3.05

Predictability of automation

Cards in this group · 4

  1. Z3.05.1Identical situations should produce identical automation behaviour
  2. Z3.05.2Unpredictable automation costs more mental effort than manual operation
  3. Z3.05.3Predictability comes from transparent rules, not from memorised exceptions
  4. Z3.05.4Behavioural drift in learning automation keeps eroding predictability