Y2.07
Alarm response and acknowledgement
Cards in this group · 4
- Y2.07.1Being seen and being fixed are different states that one acknowledge click shouldn't conflate
- Y2.07.2An alarm nobody accepts within its window should escalate to someone else, not ring forever
- Y2.07.3Acknowledging an alarm on someone else's behalf breaks the link between accepting and acting on it
- Y2.07.4Timestamping each step from trigger to closure is what makes a later incident review possible