W10.04.2Public disclosure of pull probabilitiesdesign

Pull probabilities must be public

Aliases: gacha disclosure · transparency requirement · pull rates · public odds

What it is

When payment combines with random draws (gacha, loot boxes, random chests) and the results affect competitive capability, probability disclosure upgrades from an information-disclosure duty to a fairness duty: before paying, players need to know the real cost distribution of acquiring that competitive content in order to evaluate the payment, and hidden probabilities turn payment into uninformed gambling. Probability disclosure's special weight in competitive contexts: undisclosed odds harm not only consumer informedness but competitive fairness itself—without knowing the cost structure of acquiring strength content, players cannot judge how the opponent's advantage was obtained.

Why it happens

Disclosure's fairness function works through expectation structure. A competitive player evaluating "should I pay for this character" is really evaluating an expected-cost distribution ("147 pulls on average, but 5% of the time it exceeds 250")—and the distribution's tail (worst-case cost) is what budget decisions hinge on. With undisclosed probabilities the tail is unknowable, players decide on optimistic estimates, and actual spending overshoots. Disclosure makes budget decisions possible, and it also changes the community's information environment: with rates public, the community can collectively compute and verify them (large-sample pull statistics cross-checked against published odds), false disclosure gets caught and becomes a major trust incident—so disclosure carries its own truthfulness constraint, which is why it is more reliable than "good-faith design promises." Regulators also treat disclosure as the baseline: most markets with gacha legislation make probability disclosure the first-tier obligation, with violations touching operating licences.

Where it stops holding

Disclosure's sufficiency comes in layers: listing probabilities is the floor; comprehensibility (presented so an ordinary player can estimate cost) and verifiability (published odds match reality and can be independently checked) are higher tiers. Competitive contexts add another boundary question: must disclosure cover "all acquisition paths for the target content" (exchange and pity besides pulls)? Publishing only pull rates while hiding cheaper paths makes the disclosure itself misleading. Disclosure's spending-suppression effect is real, and treating it as pure burden leads designs toward "minimum-compliance" presentation (fine print, deep links, convoluted wording)—the gap between formal compliance and substantive transparency is exactly why regulation keeps tightening. Embedding disclosure into the purchase decision surface (probability, expected cost, and pity state on one screen) satisfies both regulatory and fairness goals at once.

Applying it

  • Show complete probability information inside the purchase surface for competitive gacha content: per-rarity rates, the target's expected cost (mean and 90th percentile), and pity rules with the current count.
  • Publish cost comparisons across all acquisition paths (expected pull cost versus direct exchange versus pity ceiling) so players can pick the cheapest path.
  • Verification: periodically validate published probabilities against actual distributions with large-sample audits, and keep the audit results in a queryable archive—evidence for compliance and a community trust asset at once.

Related

  • Same group: W10.04.1 Monetisation's impact strength decides fairness perception · W10.04.3 Minors require additional protection
  • Nearby: W10.02 Loot boxes and probability disclosure · O1.01 Trust and transparency · W10.01 In-app purchases and virtual currency
  • Search terms: gacha disclosure · pull rates · probability transparency · gacha regulation

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