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Interface Copy and Content

Copy Principles

Voice and Person in Interface Copy 4
Verb-first Action Copy 3
Trading Off Concision and Completeness 3
Terminology Consistency and Glossaries 3
Boundaries for Abbreviations and Jargon 3
Capitalization, Punctuation, and Typographic Style 4
Readability Levels and Target Readers 3
Inclusive Language 3

Contextual Copy

Buttons and Action Copy 4
Predictable Headings and Labels 3
Form Labels and Hint Copy 3
Error Messages 5
Empty-state and Zero-result Copy 3
Confirmation and Warning Copy 3
Permission and Privacy Explanation Copy 3
Notification and Push Copy 3
Guidance and Onboarding Copy 3
Where Microcopy Works 3

Content and Documentation

Scannability of Documentation 3
Help Organization and Retrieval 3
Content Currency and Maintenance 3
Content Strategy and Information Governance 3

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