R1.18

Adoption and Compliance Metrics

Cards in this group · 4

  1. R1.18.1Adoption is counted at call sites, not by teams
  2. R1.18.2High coverage is not the same as correct use
  3. R1.18.3Metrics exist to locate gaps, not to score consumers
  4. R1.18.4The distribution of bypasses shows what the system is missing