Q6.11

Benchmarks and competitive comparison

Cards in this group · 4

  1. Q6.11.1Internal benchmarks show own trends; external benchmarks show industry position; they serve different uses
  2. Q6.11.2Competitor metrics cannot be compared directly when collection methods are unpublished
  3. Q6.11.3Benchmark values drift as the industry moves and must be recalibrated
  4. Q6.11.4Lagging a benchmark does not necessarily mean a problem; interpret it against product positioning