HCI.TOP
Q6.10

Long-term effects versus short-term metrics

Cards in this group · 4

  1. Q6.10.1Organizational evaluation cycles are usually shorter than the time UX harm takes to appear
  2. Q6.10.2A long-term holdout that never receives the change is a common way to observe long-term effects
  3. Q6.10.3Decision-makers systematically underestimate uncertainty in long-term effects
  4. Q6.10.4Short-term metric gains bought with manipulative design erode long-term trust