P1.14
Designing for Waiting, Failure & Loss
Cards in this group · 4
- P1.14.1Anxiety in waiting comes from uncertainty, not duration
- P1.14.2Failure messages must offer a next step, not just describe a state
- P1.14.3Recoverability beats wording in loss scenarios
- P1.14.4Attribution framing decides whether users blame themselves or the system