L6.12
Conflict Between Personalization and Predictability
Cards in this group · 5
- L6.12.1Personalization makes the same entry show different content, so location memory fails
- L6.12.2Content that changes over time makes previously seen items hard to find again
- L6.12.3Users cannot give each other directions; shared screenshots no longer match anyone else’s interface
- L6.12.4Stable structure with variable content is easier to master than a structure that also moves
- L6.12.5Search and history that are not personalized must exist as a fallback