L6.12

Conflict Between Personalization and Predictability

Cards in this group · 5

  1. L6.12.1Personalization makes the same entry show different content, so location memory fails
  2. L6.12.2Content that changes over time makes previously seen items hard to find again
  3. L6.12.3Users cannot give each other directions; shared screenshots no longer match anyone else’s interface
  4. L6.12.4Stable structure with variable content is easier to master than a structure that also moves
  5. L6.12.5Search and history that are not personalized must exist as a fallback