L5.05

The Moderation Principle of Transparency

Cards in this group · 8

  1. L5.05.1Excess technical detail does not produce understanding
  2. L5.05.2Transparency must serve the user's next decision
  3. L5.05.3Information that cannot be acted on is noise
  4. L5.05.4Transparency is sufficient only if the user can change the next action from it
  5. L5.05.5Excess detail crowds out attention needed for key information
  6. L5.05.6Transparency and usability are in tension; full disclosure makes the interface unusable
  7. L5.05.7Transparency does not necessarily produce trust; exposing complexity can lower it
  8. L5.05.8Different roles should receive different depths of explanation, not the same text