J4.11
Consistency as Cognitive Support
Cards in this group · 4
- J4.11.1Same function, same name and place, lowers learning cost
- J4.11.2Predictable navigation lets users form a stable mental map
- J4.11.3Unexpected context changes break the user's plan
- J4.11.4Consistency has to survive version changes; churn costs cognitive-disability users more